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Welcome to Shopsterella, Papua New Guinea's premier online e-commerce platform connecting farmers and consumers. These Terms & Conditions govern your use of the Shopsterella website and services. By accessing or using our platform, you agree to be bound by these terms and conditions. Please read them carefully before proceeding.

1. Acceptance of Terms
By using Shopsterella, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you should not use our platform.

2. Definitions
a. "Shopsterella" refers to the online e-commerce platform operated by Shopsterella and its affiliates.

b. "Farmers" refers to individuals or entities who offer their agricultural products for sale on Shopsterella.

c. "Customers" refers to individuals or entities who purchase products from farmers through Shopsterella.

3. Platform Usage
a. Eligibility: You must be at least 18 years old to use Shopsterella. By using our platform, you represent and warrant that you are of legal age and have the right, authority, and capacity to enter into this agreement.

b. Account Creation: To use certain features of Shopsterella, you may be required to create a user account. You are responsible for providing accurate and up-to-date information during the registration process, and you agree to keep your account information secure and confidential.

c. Prohibited Conduct: You agree not to engage in any activity that may interfere with or disrupt the functioning of Shopsterella or its services. This includes, but is not limited to, unauthorized access, use of automated systems or software, uploading viruses or malicious code, or any behavior that violates applicable laws or regulations.

4. Farmer-Specific Terms
a. Product Listings: Farmers are responsible for providing accurate and truthful information about their products, including pricing, availability, and product descriptions. Any misleading or false information may result in the termination of the farmer's account.

b. Product Quality: Farmers are responsible for ensuring that the products they sell through Shopsterella meet the highest standards of quality and safety. They should adhere to local laws and regulations regarding food safety, labeling, and certifications.

c. Pricing and Payment: Farmers have the right to set their own prices for their products. Shopsterella may provide guidance and recommendations, but the final decision lies with the farmers. Farmers will receive payments for their sales, minus any applicable fees, as outlined in the Shopsterella Payment Terms.

5. Ordering and Transactions
a. Product Availability: Shopsterella strives to ensure that all products listed on the platform are available for purchase. However, there may be instances where certain products become unavailable due to unforeseen circumstances. In such cases, Shopsterella will make reasonable efforts to notify affected customers and provide suitable alternatives or refunds.

b. Order Cancellations: Customers may cancel their orders before the specified cutoff time, as communicated during the checkout process. After the cutoff time, cancellations may not be possible. Farmers reserve the right to cancel orders in exceptional circumstances, such as unforeseen product unavailability or logistical constraints. In such cases, affected customers will be promptly notified, and refunds or alternative arrangements will be made.

c. Payment: Customers are responsible for providing accurate and up-to-date payment information. Shopsterella uses secure payment processing methods, but we are not responsible for any unauthorized access to or use of your payment information.

6. Intellectual Property
a. Shopsterella Content: All content on Shopsterella, including text, graphics, logos, images, and software, is the property of Shopsterella or its licensors and is protected by intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works based on this content without prior written permission.

b. User Content: By uploading or submitting any content on Shopsterella, you grant Shopsterella a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display that content for the purpose of providing and promoting the platform.

7. Limitation of Liability
a. Shopsterella is a platform that connects farmers and consumers, and we do not control the quality, safety, or legality of the products sold. We are not responsible for any loss or damage incurred as a result of your interactions with farmers or the use of products purchased through Shopsterella.

b. Shopsterella strives to provide accurate and up-to-date information, but we make no warranties or representations regarding the completeness, accuracy, reliability, or availability of the platform or its content.

8. Termination
Shopsterella reserves the right to suspend or terminate your access to the platform at any time, without prior notice, if you violate these Terms & Conditions or engage in any conduct that we deem harmful or disruptive to our platform or community.

9. Changes to the Terms
Shopsterella may modify or update these Terms & Conditions from time to time. We will notify users of any significant changes, and your continued use of the platform after such changes will constitute your acceptance of the revised terms.

10. Governing Law and Jurisdiction
These Terms & Conditions are governed by the laws of Papua New Guinea. Any disputes arising from or relating to these terms shall be resolved exclusively by the courts of Papua New Guinea.

If you have any questions or concerns about these Terms & Conditions, please contact us at e-mail: contact@shopsterella.com. Thank you for using Shopsterella!